Privacy Policy

1. Information We Collect

We may collect personal information such as your name, contact details (email, phone number), and any information provided during web interactions or appointments. This may include data entered into our web chat service, appointment scheduling platform, and other forms submitted on our website.

‍2. How We Use Your Information

‍Your information is used for the following purposes:

• To schedule and manage appointments.
• To respond to inquiries and provide customer support through web chat.
• To send updates, promotions, and other communications related to our services.
• To improve our website and services based on your feedback and interactions.

3. Data Storage and Third-Party Services

‍We use trusted third-party services to facilitate our business operations, including:

• Podium (Web Chat): We use Podium to manage web chat interactions on our website. Data collected through Podium may be stored and processed according to Podium’s privacy practices. You can find more information about how Podium handles data here.
• Boulevard (Appointment Scheduling): Our appointment scheduling is managed through Boulevard. Any information provided for booking appointments is stored and processed according to Boulevard’s privacy practices. For more details, refer to Boulevard’s privacy policy here.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Sharing of Information

‍We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide services, comply with the law, or protect our rights.

6. Your Rights

You have the right to:‍

• Access your personal information that we store.
• Request corrections to any inaccurate data.
• Request deletion of your personal information, where applicable.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of West Wilson Aesthetics, please contact us at wwaesthetics@gmail.com or (615) 601-8949.